Top 12 Amazon Reimbursement Tools for 2026

Amazon’s FBA system processes millions of items daily, and mistakes happen. Inventory gets lost, damaged during transit, or mishandled in warehouses. Customer return errors, overcharged fees, and other discrepancies are surprisingly common, chipping away at your profits. For most sellers, these small losses add up to an estimated 1-3% of their annual revenue, a significant amount that’s often unclaimed because tracking it is too complex.

Manually auditing months of reports to find every potential claim is a tedious task for a busy brand. This is where an Amazon reimbursement tool becomes a critical asset. These platforms automatically scan your account for dozens of potential FBA errors and file claims on your behalf, turning operational leaks into recovered cash. By using automation, just as you would with accounting process automation, sellers can efficiently recover lost funds.

This list breaks down the top 12 Amazon reimbursement tools and services for 2026. We’ll explore their features, pricing, and specific use cases to help you choose the right solution for your business. Each option includes screenshots and a direct link.

GETIDA

GETIDA is an Amazon-authorized, fully managed service for FBA auditing and reimbursement recovery. Instead of just providing software, GETIDA assigns a dedicated case management team to handle the entire claims process. This team audits up to 18 months of your transaction history to identify discrepancies related to lost or damaged inventory, incorrect fees, and shipment issues. Its primary appeal is the hands-off approach, making it an excellent amazon reimbursement tool for sellers who don’t have the time to manage claims internally.

As an approved Amazon Selling Partner, GETIDA ensures all claims and communications comply with Amazon’s terms of service. Their dashboard provides real-time updates on filed claims and successful reimbursements, giving you full visibility without the manual work. While their service is commission-based, taking a percentage of recovered funds, there are no upfront or monthly fees, making it a risk-free option. The combination of technology and human expertise provides a complete solution for maximizing your FBA reimbursements. You can learn more about managing the impact of various Amazon seller fees on EcomBrainly.

1. Best For: Sellers wanting a completely hands-off, full-service reimbursement solution managed by experts.
2. Pricing: Commission-based on successful reimbursements, typically around 25%. No subscription fees.
3. Website: https://getida.com

Seller Investigators (Carbon6)

Seller Investigators, now part of the Carbon6 suite, offers a done-for-you Amazon reimbursement recovery service. It combines technology with manual oversight to ensure every claim is compliant with Amazon’s terms of service. The process begins with a free initial audit of your account, which usually takes around 48 hours to identify potential recovery opportunities. This makes it a strong amazon reimbursement tool for sellers who want a professional team to handle claim filing without any upfront investment.

Seller Investigators is effective because dedicated case managers file cases manually. This human-centric approach reduces the risk of automated errors and ensures compliance, a critical factor for maintaining account health. The platform also provides itemized, traceable case logs for complete transparency. A unique feature is its weight and dimension monitoring, which helps sellers identify and dispute incorrect FBA fee charges, a common yet often overlooked issue. If you’re looking to tighten control over such discrepancies, you can explore strategies for optimizing your Amazon inventory management on EcomBrainly.

1. Best For: Sellers who value manual, policy-compliant claim filing and transparent reporting.
2. Pricing: Commission-based on successful reimbursements, typically 25%. No upfront or subscription fees.
3. Website: https://sellerinvestigators.com

Threecolts (SellerBench Reimbursement Recovery)

Threecolts, which acquired SellerBench, offers a managed service focused on FBA reimbursement recovery combined with a broader suite of e-commerce tools. The process starts with a free, no-obligation reimbursement scan of your account history, usually completed within 24 hours. Once discrepancies are found, their case managers take over, handling the entire process of filing and managing claims with Amazon. This makes it a strong amazon reimbursement tool for sellers who want expert handling and also see value in a platform that can support other areas of their business.

An optional feature of Threecolts is the Fee Protector add-on. This subscription-based service proactively monitors your product listings for incorrect size and weight measurements, which often lead to inflated FBA fees, and works to get them corrected. The integration with the larger Threecolts ecosystem provides a clear path for scaling operations, as you can access other tools for analytics, advertising, and operations without needing a new provider. Their well-documented onboarding and billing flow provides clarity for brands that prioritize structured processes.

1. Best For: Brands looking for a managed reimbursement service that integrates with a wider ecosystem of seller tools.
2. Pricing: Commission-based on successful reimbursements, typically around 25%. The Fee Protector feature is an optional add-on subscription.
3. Website: https://www.threecolts.com

Refunds Manager

Refunds Manager is one of the more established FBA reimbursement services, offering a straightforward approach to recovering funds. The service audits up to 18 months of your account history to find discrepancies in inventory handling, fees, and returns. It identifies potential claims and compiles the necessary case data for you. This makes it a solid amazon reimbursement tool for sellers who prefer a simple, performance-based model without committing to long-term contracts or setup fees.

Refunds Manager is defined by its simplicity and transparency. The platform provides a dashboard for tracking the status of identified cases and successful reimbursements, giving you visibility into the recovery process. While some automation is limited due to Amazon’s policies, which may require you to submit some cases manually, the service handles the difficult part of data analysis and case compilation. Their focus on the most common reimbursement scenarios helps sellers reclaim funds lost in FBA, especially in areas like customer returns, which you can understand better by reading about Amazon’s return policy on EcomBrainly.

1. Best For: Sellers looking for a simple, performance-based service that handles case identification and data compilation.
2. Pricing: Commission-based on successful reimbursements, typically 25%. No subscription or setup fees.
3. Website: https://refundsmanager.com

Helium 10 — Refund Genie

For sellers already using the Helium 10 suite, Refund Genie is an integrated software solution designed to streamline the reimbursement process. Instead of a managed service, it acts as an amazon reimbursement tool by scanning your account for potential FBA discrepancies and generating pre-populated case data. You can quickly see estimated reimbursement amounts for lost or damaged inventory, saving you the tedious task of manually digging through reports. The main benefit is that it empowers you to handle claims yourself without paying a commission on recovered funds.

Refund Genie is included within a comprehensive seller toolkit, allowing you to manage reimbursements alongside keyword research, listing optimization, and PPC campaigns. While you are responsible for submitting and tracking the claims with Amazon, the tool does the heavy lifting of identifying issues and preparing the necessary information. This approach is ideal for sellers who prefer a hands-on method to maximize their returns. Sellers new to the fulfillment process can get a better understanding of what is Amazon FBA on EcomBrainly to see how such discrepancies occur.

1. Best For: Sellers who use the Helium 10 suite and prefer a DIY software approach to keep 100% of their reimbursements.
2. Pricing: Included with Helium 10 subscription plans (check specific tiers for availability). No commission on self-filed claims.
3. Website: https://www.helium10.com/tools/operations/refund-genie/

Shopkeeper

Shopkeeper is known primarily as a profit analytics dashboard, but it also offers a robust reimbursement recovery service. This integration makes it a powerful amazon reimbursement tool for sellers who want a unified view of their finances, connecting recovered funds directly to their overall profitability metrics. The service automatically scans your FBA account for discrepancies, such as lost or damaged inventory and overcharged fees, and then files the necessary claims on your behalf.

Shopkeeper is an attractive option because of its competitive commission structure, which can be lower than many dedicated recovery agencies. It also frequently offers incentives like a credit for free reimbursements to new users, reducing the initial cost. By combining profit tracking with reimbursement services, Shopkeeper provides a holistic financial tool that helps sellers not only recover lost money but also understand its impact on their bottom line. For sellers looking to consolidate their software stack, you can explore how Shopkeeper compares to other options in our list of the best Amazon seller tools on EcomBrainly.

1. Best For: Sellers who want to combine profit analytics and reimbursement recovery in a single platform with competitive commission rates.
2. Pricing: Commission-based, typically ranging from 12% to 18% of successful recoveries. Often includes new user credits.
3. Website: https://shopkeeper.com/amazon-fba-reimbursement

sellerboard — Money Back

sellerboard is primarily known as a comprehensive profit analytics suite, but its “Money Back” feature serves as a highly effective amazon reimbursement tool for sellers who prefer a more hands-on approach. It automatically analyzes your account history for up to 18 months to pinpoint discrepancies, including incorrect FBA fees, measurement changes, and lost or damaged inventory that was never reimbursed. Instead of filing claims for you, it gives you pre-written templates ready to be copied and pasted into a Seller Central case.

sellerboard is a great option because of its integration with a full suite of analytics tools, allowing you to track reimbursements alongside your profits, PPC performance, and inventory levels. This platform is ideal for cost-conscious sellers or teams with the internal capacity to manage their own claims. It provides all the necessary data and templates, removing the difficult task of finding discrepancies yourself. By handling the case submission internally, you avoid the commission fees charged by full-service agencies, making it a budget-friendly way to recover lost funds.

1. Best For: Sellers looking for a low-cost, DIY reimbursement tool integrated with a complete profit analytics dashboard.
2. Pricing: Included in sellerboard’s standard subscription plans, which start at around $15 per month. No commission fees.
3. Website: https://sellerboard.com

SellerLocker

SellerLocker is a compliance-focused platform built to centralize reimbursement workflows for in-house teams. Rather than a managed service, it provides the tooling for enterprise-grade sellers to manage their own claims, especially for complex inbound shipment reconciliations. The platform, available in the Amazon Marketplace Appstore, offers features like pre-vetted claims and throttled case opening to ensure all actions remain compliant with Amazon’s terms of service. It’s an effective amazon reimbursement tool for sophisticated sellers building a scalable internal recovery process.

SellerLocker’s emphasis is on empowering internal teams. It includes a Chrome-based system for handling over 50 common Amazon responses and provides centralized storage for critical documentation like invoices and BOLs. This approach is more of an enablement platform than a full-service agency, giving large-scale operations the structure and compliance guardrails needed to handle claims efficiently. Pricing is available upon requesting a demo, reflecting its focus on customized enterprise solutions rather than a one-size-fits-all model.

1. Best For: Enterprise-level sellers or brands with dedicated in-house teams who want to streamline and control their own reimbursement operations.
2. Pricing: Custom pricing available after a demo/quote. Not a commission-based model.
3. Website: https://sellerlocker.com

Refund Sniper

Refund Sniper provides a managed reimbursement service with quarterly audits that reconcile up to 18 months of your transaction history. The service is for sellers who prefer a set-and-forget cadence, as their team handles the entire process of identifying discrepancies and filing cases for unaccounted units. What makes this amazon reimbursement tool unique is its support for both Seller Central (FBA) and Vendor Central, catering to a broader range of Amazon businesses. This dual-platform capability is a significant advantage for brands operating in both sales models.

The service focuses on an end-to-end audit and case filing system, removing the burden of claims management from the seller. While they establish a consistent process for recovery, pricing terms are not publicly listed and require a direct request. This lack of transparency can be a drawback for sellers who prefer to compare costs upfront. It’s also worth noting that public reviews are mixed, so it’s advisable to check recent feedback on platforms like Trustpilot before committing to their service to ensure it aligns with your expectations.

1. Best For: Sellers and vendors who need a managed reimbursement service for both Seller Central and Vendor Central accounts.
2. Pricing: Not publicly available. You must contact them directly to request terms and commission rates.
3. Website: https://www.refundsniper.com

TrueOps

TrueOps is a managed reimbursement service that stands out with its highly competitive commission structure and continuous, U.S.-based auditing. It offers sellers a free initial audit to uncover potential claims and then provides 24/7 automated scanning to catch new discrepancies as they happen. This combination makes it a compelling amazon reimbursement tool for sellers focused on minimizing recovery costs while maintaining consistent oversight of their FBA account health. The service prioritizes transparency with clear policies on how reversals are handled.

TrueOps is particularly appealing due to its low 10% commission on successful cash reimbursements, a rate significantly lower than many competitors. The company also runs promotions for qualified sellers, like a “$1,000 free claims” offer, which provides an excellent, risk-free way to test their service. While platform minimums may apply during months with low recovery amounts, its aggressive pricing and straightforward approach make it a strong contender for sellers seeking an efficient, cost-effective, and fully managed solution for their FBA reimbursement needs.

1. Best For: Sellers looking for a low-commission, managed service with transparent policies.
2. Pricing: 10% commission on successful cash reimbursements. A small platform minimum (e.g., ~$9.99) may apply in months with low recovery.
3. Website: https://www.trueops.com

Eva.guru

Eva.guru integrates managed FBA reimbursements into a broader AI-powered e-commerce operations platform that includes repricing, advertising, and operational analytics. It stands out by offering its reimbursement service either as a standalone solution or bundled with its other tools, providing a unified dashboard for multiple aspects of an Amazon business. Their team of recovery specialists handles the entire process, auditing your account for over 26 different FBA discrepancy types, from lost inventory to overcharged fees.

Eva.guru is a compelling amazon reimbursement tool because of its competitive pricing model, especially when reimbursement services are bundled with its other e-commerce management tools. The platform uses AI-assisted tracking to identify potential claims across an 18-month lookback period and provides a transparent dashboard for sellers to monitor case progress and recovered funds. For sellers looking to consolidate their software stack, Eva.guru offers an efficient way to manage reimbursements, pricing, and advertising from a single vendor, simplifying operations and potentially lowering overall costs.

1. Best For: Sellers who want to bundle their reimbursement service with other essential tools like repricing and advertising.
2. Pricing: Commission-based. The standalone service is 15% of recovered funds, but the rate can be as low as 9% when bundled with their other services.
3. Website: https://eva.guru/features/fba-reimbursements/

Riverbend Consulting

Riverbend Consulting offers a manual, compliance-first reimbursement service managed by former Amazon insiders. Instead of relying on automation, their team performs careful audits across the last 18 months of your account history. This hands-on approach is designed to file claims meticulously, avoiding duplicate submissions or actions that could put your seller account at risk. This makes it a reliable amazon reimbursement tool for those prioritizing safety.

Riverbend is different because of its deep focus on Amazon’s policies and its ability to offer broader consulting services. This is ideal for sellers who need more than just reimbursement recovery, such as help with account suspensions or performance issues. Their process is human-paced, ensuring each case is handled with care, and they provide monthly reports detailing case IDs and recovered amounts. The service also extends to Walmart reimbursements, offering a multi-platform solution for established brands.

1. Best For: Risk-averse brands that prefer a manual, compliance-focused approach and may need wider Amazon consulting support.
2. Pricing: Custom pricing requires a consultation; not publicly listed.
3. Website: https://riverbendconsulting.com/reimbursements/

Amazon Reimbursement Tools — 12-Tool Comparison

Choosing Your Reimbursement Strategy

Leaving FBA reimbursements on the table is like voluntarily giving Amazon a portion of your profits. The decision isn’t if you should recover these funds, but how. The right approach depends on your business’s size, resources, and goals. You can now make a calculated choice between a DIY software tool, a managed service, or a comprehensive agency.

FBA operations are complex, and inventory discrepancies are inevitable. From lost inbound shipments and warehouse damages to mishandled customer returns, these small errors accumulate into significant financial losses. An Amazon reimbursement tool automates the tedious process of auditing months of reports to find these discrepancies, saving you hours and recovering thousands of dollars.

So, what’s your next move?

1. For the Hands-On Seller (DIY)

If you’re on a tight budget, have available time, and want full control, a software-based tool is your best starting point.

• Best For: Sellers doing less than $30,000 per month in revenue who are comfortable navigating Seller Central.
• Top Picks: Tools like Helium 10’s Refund Genie or sellerboard’s Money Back feature provide clear, actionable claim reports for a low monthly fee.
• Actionable Next Step: Sign up for a free trial with one of these tools. Dedicate two hours per week to filing the claims they generate. Monitor your case log and track the recovered amount against the subscription fee to confirm your ROI.

2. For the Growth-Focused Seller (Managed Service)

If your time is better spent on product development or marketing, then outsourcing the recovery process makes sense. You trade a percentage of the recovery for a completely hands-off experience.

• Best For: Brands earning over $50,000 per month whose operational focus is on scaling, not administrative tasks.
• Top Picks: Services like GETIDA or Seller Investigators are industry leaders. They take on the full responsibility of finding, filing, and following up on claims.
• Actionable Next Step: Schedule a free audit with one or two managed service providers. Let them analyze your account and provide an estimate of potential recoveries. Since they work on commission, there’s no upfront risk.

3. For the Brand Builder (Holistic Agency)

For established brands, reimbursement is just one component of a healthy Amazon channel. Recovering lost funds is great, but preventing future losses and integrating that capital into a growth strategy is even better.

• Best For: Seven and eight-figure sellers who need a strategic partner to manage all aspects of their Amazon presence, from operations and PPC to listing optimization and brand protection.
• The Ecom Brainly Approach: We don’t just see reimbursement as a standalone service. We view it as a vital part of your business’s financial health. The funds we recover are reinvested into a cohesive strategy that fuels ad campaigns, optimizes inventory planning, and drives sustainable growth. We fix the leaks and then help you build a bigger, stronger business.

Ultimately, choosing an Amazon reimbursement tool or service is a critical step toward maximizing your profitability. You work hard to source products, build your brand, and serve your customers. Don’t let operational slip-ups silently drain your revenue. Reclaim what’s yours and put that money back to work.